2024 FESTIVAL INFORMATION
Select a category from the tabs below to see some of our most frequently asked questions and answers.
TICKETING:
Where can I purchase tickets?
Presale tickets are on sale from Flicket.
Do I need to print my tickets?
Electric Avenue is a sustainability-conscious festival. Please consider the environment before printing your tickets. If you do not have access to a mobile device, or you are concerned about reliability, we can scan from printed tickets.
MOBILE TICKETS
If you are planning to come to the Festival with tickets on your device, please consider the following steps;
1. Make sure your phone is fully charged
2. Make sure you have downloaded your tickets (with the QR code fully visible) while you have access to Wifi or cellular data (DO NOT wait until you arrive as cell connectivity can be poor)
3. Ensure your mobile screen brightness is set to 100%
Can I pay in instalments (buy-now, pay-later)?
YES! This year we have teamed up with afterpay. Pay in four simple, fortnightly payments over six weeks. Make the first payment upfront and the remaining three payments every fortnight thereafter.
Always interest-free when you pay it in 4.
For more information about afterpay visit their website: www.afterpay.com
Can I purchase tickets at the gate?
How can I enquire about credit card payments, instalments, or other ticketing transactions?
Please contact the ticketing agent directly by emailing support@flicket.co.nz
Why is my ticket not appearing in my inbox?
You will receive a ticket confirmation shortly after the successful processing of your transaction. In some cases, it may take a few minutes to appear.
To prevent unauthorise resale and scams, we do not send your actual ticket with the barcode displayed until 01 February 2024. You will receive notification that your event ticket is available at that time.
If your payment was successfully completed and the confirmation still hasn’t appeared in your Inbox, Junk or Spam folders, please email the tickeing agent directly at support@flicket.co.nz
I've purchased a ticket on viagogo, tixel, or another unauthorised platform. Can I verify if they are legitimate?
The only tickets we can guarantee are legitimate are those purchased directly from Flicket.
We can never guarantee the validity of a ticket that was purchased through a third-party platform, such as Tixel, Viagogo, Facebook or other marketplaces. Festival Tickets are non-transferable and any person carrying a ticket which is not in their name will be denied entry.
In some cases, the event may utilise an official resale service for the purpose of reselling tickets. Where this is used, the original tickets are cancelled and a new ticket will be issued in the name of the buyer. Any re-sale platform will only be activated once the Event is sold out and communicated to existing ticketholders at that time, though the Organiser makes no guarantee resales will be permitted now or in the future.
If you did not purchase your ticket using the Flicket platform, it is likely your ticket will not be honoured. The Organiser accepts no liability for any losses incurred as a result of the purchase of tickets from any unauthorised third-party, whether deliberate or unintentional.
I can no longer attend. can I resell my ticket?
Electric Avenue Tickets are non-transferable.
Use of an unauthorised third-party resale platform, including but not limited to Facebook Marketplace, Trademe, Tixel, Viagogo, is a breach of our Terms & Conditions. Any person who attempts to use a third-party resale platform, including (either to sell or to purchase tickets) will be denied entry and we may cancel any tickets associated with the account responsible for any breach of our terms.
If the event sells out, the Organiser may make the resale of tickets available to exisiting customers, via the official Flicket resale system. Details of this will be made available if and when the resale platform is activated, though the Organiser makes no guarantee resales will be permitted now or in the future.
You can find our full terms here: Terms & Conditions
Can I change the name on my ticket?
Does the name on my ticket need to match my I.D.?
What is the difference between general admission ticket tiers?
AGE RESTRICTIONS & I.D.:
Is Electric Avenue R18?
Can I attend as a minor if I bring my parent or legal guardian?
Can I bring my dependent child, toddler or infant?
My 18th birthday is soon after the festival. Can I attend?
What forms of I.D. are able to be accepted?
There are only three types of ID we can accept, all of which must be current and valid on the day of the Festival. They are:
- NZ Photo Drivers’ Licence
- NZ or International Passport
- Kiwi Access Card (previously known as the ‘HANZ 18PLUS Card’)
How can I get a Kiwi Access Card?
The Kiwi Access Card (formerly known as the 18+Card) can be used as evidence of age and/or photographic identification in New Zealand. It costs approximately $55 incl. GST and NZ Post estimate it will take approximately 2 weeks from the application date to receive your KiwiAccess Card.
You can download an application from their website or pick up in-store from participating AA and NZPost locations.
What makes an I.D. "current and valid"?
A “valid ID” means any of the three government issued official identification documents that is recognised under the Sale and Supply of Alcohol Act 2012. These include;
- NZ Photo Drivers’ Licence
- NZ or International Passport
- Kiwi Access Card (previously known as the ‘HANZ 18PLUS Card’)
A “current ID” is any “valid ID” that has not expired. Current ID’s have an expiration date that is later than 24 February 2024.
I have lost my approved I.D. What can I do?
Can I use my birth certificate, firearms license, student I.D. or any other unapproved I.D.?
Does the name on my ticket need to match my I.D.?
VIP EXPERIENCE
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How can I Purchase VIP Tickets?
What is included with a VIP experience ticket?
Can I purchase a VIP upgrade for an existing ticket?
Where is the VIP area located?
Are there any limits on food and beverage in VIP?
Electric Avenue takes pride in being a responsible host.
While there are not any pre-determined limits on the consumption of food and beverages within the VIP area, all of our guests are subject to the Event’s policies regarding the responsible consumption of alcohol. No person is permitted to access alcohol or remain at the Festival if they are showing any signs of intoxication.
Intoxicated persons will be removed from the entire Festival, not just the VIP Area.
To ensure you last the distance, be sure to drink responsibly, consume plenty of food and stay hydrated with Free Water provided throughout the VIP Area.
GETTING THERE
Where is the festival located?
ARRIVING BY TAXI & RIDE SHARE APPS
Arriving by Public Transport
Arriving by Private Vehicle
Can I drive to electric avenue festival?
where can I park my vehicle?
Can I ride an e-Scooter to the venue?
PAYWAVE, EFTPOS & CREDIT PAYMENTS
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What is a cashless venue?
As a cashless venue, we accept PayWave (including Apple Pay and Google Pay), EFTPOS, and most major Credit Cards. We do not accept cash anywhere at the Event.
By removing cash from our venues, we can improve the safety and security of our staff and customers and reduce the risk of theft that comes with transacting in cash.
What payment types can be used at the Festival?
Where are digital payments accepted?
Are my payment details linked to my wristband?
Are there any fees for transacting?
CONDITIONS OF ENTRY
What are the conditions of entry?
What are the conditions of entry?
Can I bring a small personal bag in to the festival?
Can I bring a large duffle bag, backpack, or rucksack into the festival?
What items are prohibited to be brought in to the festival?
FOOD & MARKET VENDORS
what food vendors will be trading at the festival?
what food vendors will be trading at the festival?
Do you cater to dietary requirements and allergies?
I have an unusual food requirement - what are my options?
ACCESSIBILITY
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does eleCtric avenue cater for cater for persons with access needs?
are there any accessible parking options?
where is the accessible entry to the venue?
what accessible toilet facilities are available?
are there any accessible viewing platforms?
What accessible concessions are available?
Am I able to bring a carer?
where can I find information about other access considerations?
MERCHANDISE
What official merchandise is available?
Official Electric Avenue Merchandise will be available soon. The Items below are examples of the products that were available last year for pre-order and purchase on the day.
OFFICIAL EA 2023 Tee (Mens XS – XXL, Womens 8 – 16)
OFFICIAL EA 2023 Barnard Tank Top (Unisex XS – XXL)
OFFICIAL EA Bucket Hat (Unisex, OSFA)
Check back here as we continue to add to our available official merchandise.
Merchandise stock is strictly limited so we cannot guarantee availability of your preferred size or style unless we receive your pre-order by 01 Feb 2023.
What official merchandise is available?
Official Electric Avenue Merchandise is only available for sale at the Festival Merchandise Store. The Items below will be available while stocks last.
OFFICIAL EA 2023 Tee (Mens XS – XXL, Womens 8 – 16)
OFFICIAL EA 2023 Barnard Tank Top (Unisex XS – XXL)
OFFICIAL EA Bucket Hat (Unisex, OSFA)
Check back here as we continue to add to our available official merchandise.
Merchandise stock is strictly limited so we cannot guarantee availability of your preferred size or style.
What Artist Merch Will be available?
Can I purchase Merchandise at the Event?
Absolutely! You can purchase any of our official event or artist merchandise items using EFTPOS, Debit Card, Credit Card or PayWave.
Merchandise stock is strictly limited.
MUSIC & ENTERTAINMENT
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what artists are performing at the festival?
What stages are the artists performing on?
Where can I find the Set Times?
Will there be any further artist announcements?
Can I join the 2024 Lineup?
Bookings for the 2024 Festival are now complete and we are not seeking any further acts.
To register your interest for 2025, please visit the Get Involved tab in the navigation menu.
GENERAL FAQ’S
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when the does the event start and end?
when do gates open?
when do gates close?
does the name on my ticket have to match my i.d.?
am I able to leave the festival and return later?
can I bring a sealed bottle of water in to the festival?
Can i bring a bag in to the festival?
Can i bring an umbrella or a parasol?
The forecast predicts rain or poor weather - what should I do?
Can you store my jacket until I get cold?
I'd like to perform at the festival - how do I apply?
Can I apply to volunteer at EA?
Can I apply for paid roles at EA?
Can I apply for an internship with Team Event?
I own a drone (uav), can I fly it over the festival?

